Shipping Policy
About Shipping Fees:
Orders totaling over $99 USD after discounts qualify for free standard shipping.
Shipping fee is $5.99 USD for orders below $99 USD.
Where does Urbivac ship to?
We can ship to the following countries:
United States, Canada, United Kingdom, Australia, Germany, France, Italy, Spain, Hungary, Poland, Netherlands, Portugal, Belgium, Czechia, Slovakia, Finland, Croatia, Lithuania, Luxembourg, Latvia, Bulgaria, Romania, Ireland, Denmark, Sweden, Greece, Estonia, Cyprus, Slovenia, Austria, Switzerland, Norway, Türkiye, South Africa, Brazil, Singapore, Malaysia, Thailand, Vietnam, Philippines, Chile, Colombia, Israel, South Korea, New Zealand, India, Pakistan, Nigeria, China, Abu Dhabi, Dubai, Mexico, Saudi Arabia.
About Import Tax and Duties:
Regarding import tax and duties on international shipping: We would like to assure you that the price of your order already includes any applicable import tax and duties. Therefore, you do not need to pay any additional taxes or fees related to customs.
However, if you happen to receive any information or notifications about additional charges after making your purchase, we kindly request that you contact us first to verify the situation. Our dedicated team will be happy to assist you and provide the necessary support.
We strive to ensure a smooth and hassle-free shopping experience for our valued customers. Should you have any further inquiries or concerns, please feel free to reach out to us.
About Express Carriers:
Orders are shipped via USPS, DHL, Royal Mail, etc., Different logistics methods are used according to different regions.
How long does it take for my order to be processed and sent?
Please allow 1 business day for our warehouse to process your order before it is shipped.
For Pre-sale Items, Our team has been working diligently to ensure that your product is packaged securely and will be dispatched early.
About shipping time:
NORTH AMERICA:
United States: 7-10 business days (Expedited Shipping: 4-7 Business Days)
Canada: 10-20 business days
OCEANIA:
Australia: 5-8 business days
New Zealand: 6-9 business days
EUROPE:
United Kingdom: 5-8 business days (Expedited Shipping: 3-5 Business Days)
Germany, France, Italy, Spain: 6-10 business days (Expedited Shipping: 5-8 Business Days)
Belgium, Portugal, Austria, Netherlands, Denmark, Sweden, Hungary, Czechia, Slovakia, Croatia: 6-10 business days
Switzerland, Ireland, Greece, Luxembourg, Norway, Finland, Poland, Estonia, Romania, Latvia, Lithuania, Slovenia, Bulgaria: 7-12 business days